Clearwire Internet Service Complaints and Reviews

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Clearwire Internet Service
Main address: 4400 Carillon Point 98033 Kirkland WA
, , http://www.clearwire.com/company/contact.php
  • 18 complaints
  • $841 claimed losses
  • $47 average
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  • Mar 28
  • Internet
  • Pleasant Hill, California
  • Internet Service
  • 15

On April 6th 2014 I called to have my service disconnected because I was moving not sure if they were a service provider in the area. When I called the customer services rep. said they do provide service at my new location so I agreed to continue with the service. When I moved in I could not receive any internet service tried for several days as the rep. kept telling me I should be able to... Read more

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  • Jun 28, 2013
  • Internet
  • Internet Services
  • 19

Buy Now (866) 718-0980 Visit My Account » Devices Coverage Support Welcome, Rebecca Howell Sign Out My Account Summary Billing JUL 10 Outstanding Balance: A payment of $51.47 was due on Jul 10, 2013 Previous Statements Date Statement Number Amount 06/11/2013 4-130610-2144 $26.47 05/11/2013 4-130510-2174 $51.47 04/11/2013 4-130410-2234 $26.47 As u can see they say July is past due. Lolol it is... Read more

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  • Aug 10, 2012
  • Internet
  • Bronxville, New York
  • Clear Spot Voyager
  • 1
  • 1
  • 53

Clear internet works well when it works, but in two months of service, I have experienced 3 long term internet outages, two of which has lasted longer than a week. Their customer service is completely inept, going to the same basic troubleshooting steps each time you call, even when a previous representative has tried them before. You basically have to spoon feed them possible solutions to try.... Read more

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  • Jun 08, 2012
  • Media
  • Bellevue, Washington
  • Clearwire Voip
  • 58

Clear was installed in my home over a year ago and at first it was the BEST!!!!! Should have known it was too good to last! At the end of March 2012 billing could not get my payment to go thru...same card but it just wouldn't go thru?????? After 3 months of calling over and over...it was fixed!!! Wow we were back to happy campers.........wrong! Clearwire installed SYSTEM updates to improve... Read more

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  • Oct 16, 2011
  • Internet
  • Orlando, Florida
  • 23

clearwire reps are the worst I think or just not good. My girlfriend worked in a clearwire store in the florida mall. A rep there by teh name of Ravii she said basically harassed the *** out of her, yelled at her, lost her a sale, then verbally abused her, accused her of lying or hustling customers and fired her though he had no authority to. He was just blatantly hostile towards her for no... Read more

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  • Apr 21, 2011
  • Advertisements and Cons
  • Bellevue, Washington
  • Lifetime Membership
  • 16

i paid last june for a life time membership and now it is not hornored. i dont think that is fair.i have tried since the new system started. and it still will not let me download music. if i paid for lifetime membership i should get wheather it has changed or not. i guess my money was was free for your company. i will pay my money to another company and i hope they are more hornorable to their... Read more

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  • Mar 25, 2011
  • Internet
  • Bothell, Washington
  • 7
  • 7
  • 61

Do NOT go with Clearwire for your internet service provider! Beware!! They will drain your account by withdrawing money from it each month, EVEN IF you don't even use their god-awful service! The box they ship their *** mobile card or whatever lame equipment they send you isn't even opened yet, and they still take your money each and every single month, REGARDLESS IF YOU CANCEL, TOO! I... Read more

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  • Oct 28, 2010
  • Internet
  • Bellevue, Washington
  • Clear Mobile Broadband
  • 26

I authorized a one time payment to Clear on behalf of my family member. I paid them on Sept. 15. On October 15, they charged my card again. I was on the internet, and I selected the option to be billed only once. They charged me again, and I did not authorize that charge! I know how to read, I've been reading since I was two years old! I would not authorize a recurring charge on my card for... Read more

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  • Aug 29, 2010
  • Internet
  • Overland Park, Kansas
  • Wireless Internet Service Provider
  • 25

PLEASE SEE: http://www.tzlegal.com/news-cases/clearwire/ This summer, I took over a Clearwire contract from another unhappy customer (my old roommate). At the start, I was quoted a price of $40.00 a month (without a pre-scheduled increase) for 4G Wireless Internet Service by Clear.com. The original Clearwire equipment that I purchased didn't work properly, so Clear sent to me several different... Read more

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  • Jun 16, 2010
  • Internet
  • Raleigh, North Carolina
  • Internet
  • 7

I signed up with Clearwire last year. Since that time I have relocated to a different state where clearwire does not have service. I cancelled my service with them March 2010. They have since been still charging me monthly fees stating that I have not returned the equipment. I did return the equipment. They then told me that in order for me to have the fees reversed i would need to fax a... Read more

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