CommentAt my new location, the connection speed is terrible and I frequently have trouble connecting to the Internet. I have complained to Clearwire about this several times. Finally, I had enough and called them to cancel.
I was told that my contract had three months remaining and if I cancelled now they were going to charge me a $180 fee for early termination. They will not let me out of my contract even though the service has been poor. I am outraged by this.
Didn't the cell phone providers try to do the same thing for customers that wanted to cancel early? It is time for Congess to step in once again and put a stop to this type of ripoff. I intend to forward a copy of this complaint to Clearwire as well as my state Senator in North Carolina!
 Comments (3) |  |
| 1. Written by Same issue in Seattle, on 07-12-2008 22:09 The uplink speed is simply nowhere near anything else at 256kb's. You cannot watch streaming anything or play online games. The sales rep claimed it would be comparable to Comcast or Verizon and it simply is not. We were looking for anything other than cable giant Comcast and thought we'd try this local company and its pretty much rubbish. |
| 2. Written by t, on 07-12-2008 22:06 t |
| 3. Written by Scott, on 27-09-2008 00:55 You did not have to go under the contract. If you did not go under the promotion you took; You could pay for the full price of modem, pay for activation, and pay month to month pricing. If the full contract is not fullfilled it does have a penalty of a early termination fee. |
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